My payment has been declined. What do I do?

Created by Linda Mitchel, Modified on Mon, 1 Jul at 5:05 PM by Linda Mitchel

If your payment has been rejected, please make sure that:

You fill in the card information correctly (number, expiration date, CVV/CVC code, cardholder name);
You have a sufficient amount on your card;
The card issued allows for online purchases;
The payment does not exceed your card's limit for online purchases.

You can contact your bank to check all this information.

If the issue remains unresolved after the next payment attempt, please contact our customer service indicating your email address or profile ID. We will be glad to help.

In case of questions, contact our Customer Support Team via email [email protected] or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).

We wish you a pleasant stay on our site.

Sincerely,
MeetMyAge Team