My payment went through but the balance didn’t update. What should I do?

Created by Linda Mitchel, Modified on Wed, 3 Jul at 3:27 PM by Linda Mitchel

If you see that your payment has been successful, but the balance remains the same, please don't hesitate to contact our customer service. We will be glad to help.


To speed up the investigation process, please also attach the proof depicting the status, amount, and time of the transaction. Thank you for your understanding and cooperation!


In case of questions, contact our Customer Support Team via email [email protected] or by phone:  +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).

We wish you a pleasant stay on our platform ?

Sincerely,
MeetMyAge Team

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